Frequently asked questions
HOW FAR IN ADVANCE SHOULD I BOOK YOUR SERVICES?
It's never too soon to contact me! My calendar fills up quickly so once you know you're interested in calligraphy drop me a note and I'll schedule you accordingly.
HOW LONG DOES IT TAKE TO COMPLETE AN ORDER?
Our standard turnaround time is three weeks, although this is subject to change based on the details of your order. Once we chat I can provide you with a better idea of timing.
HELP! I RECENTLY DECIDED THAT I WANT CALLIGRAPHY AND MY EVENT IS AROUND THE CORNER. DO YOU PROVIDE RUSH ORDERS?
Yes, rush orders (those requiring less than a 10 business day turnaround) are available and will be assessed an additional fee. Orders requiring turnaround within 5-10 business days will be assessed a fee totaling 25% of the order total. Orders requiring a turnaround within 5 business days will be assessed a fee of 50% of the order total. Orders requiring a 1 business day turnaround will be assessed a fee of 100% of the order total. Expedited shipping rates may also apply on rush orders. Please note that rush orders may not be able to be accommodated depending on the scope of the work requested.
DO I SUPPLY ENVELOPES, PLACE CARDS, ETC. OR DO YOU?
For envelopes, that's all you, my friend! Chances are your invitation suite comes with corresponding envelopes, so using those envelopes ensures your invitation suite looks uniform and also ensures your invitations fit inside your envelopes..
For place cards, table numbers, reception signage, custom projects, etc. it can work either way. If I supply materials the cost will be reflected in your final invoice.
DO I NEED TO PROVIDE EXTRA ENVELOPES (OR PLACE CARDS, ETC)?
Yes. I ask that you please provide 20% extra materials to account for corrections or additions.
HOW DO I GET MY ENVELOPES (PLACE CARDS, ETC.) TO YOU?
I'm located outside of Philadelphia, PA. If you're local we can arrange a time to meet and exchange them, otherwise, you can drop ship them to me through mail.
DO YOU SHIP NATIONALLY?
Yes, of course. I do not limit my client base to Philadelphia and am happy to work with you no matter where you are located!
HOW DO I PAY FOR MY ORDER?
We accept payment via cash, check, or credit card. Full payment must be made before receiving your final product.
DO YOU REQUIRE A DEPOSIT?
Yes, I request a $250 non-refundable deposit upon booking. Once your deposit and signed contract are received, I'll add you to our schedule accordingly.
HOW SHOULD I SEND MY ADDRESS LIST TO YOU?
Address lists can be provided in either a Word or Excel document.
WHAT CALLIGRAPHY STYLES DO YOU OFFER?
I offer a variety of styles depending on the style of your event. Check out the styles page for different styles. I am always working on new styles so if you have something different in mind than what you see here let's chat about it!
WHAT INK COLORS DO YOU OFFER?
All of my inks (except black and white) are custom mixed, so any ink color can be created.